Hickory Hill Pet Care Center

Hickory Hill Kennel.
Your pet's vacation home
on the hill.

Reserve online

Questions?
thehickoryhillkennel@gmail.com
phone: 413-863-9753
fax: 413-863-5063

About Us

Set well back from the nearest road, amongst seven acres of beautiful New England woodland, Hickory Hill Pet Care Center is staffed with on-site supervision 24 hours a day.

Your hosts

In July of 2021, Stuart and Noreen Marsh became the new owners of Hickory Hill Pet Care Center. We are very excited about this new adventure in our lives and to meeting our new and existing customers and cherished family members to continue to add features and value to the pet care community through this outstanding facility.

BOARDING at Hickory Hill

LUXURY SUITES // Westminster & Destination

At Hickory Hill Kennel we have two styles of Luxury Suites: our indoor/outdoor suites known as the Westminster Suites, and our indoor-only, home-style suites known as the Destination Suites. Both are heated in winter and air conditioned in summer. Both include fun muralled walls and a degree of comfort not matched in the Pioneer Valley.

The Westminster Suites allow your pet access to their individual outside run, while still having the comfort of air conditioning, via the Plexidoor designed dog doors, that form an air tight seal every time they are used.

The Destination Suites are for those owners looking for a quieter location for their dog, accommodating the pet in extreme comfort inside. With this choice of accommodation we include early morning, lunchtime and evening property walks. The Destination Suites are located in our house set back from the kennel to the rear of the property.

Both offer a high level of comfort. We are extremely proud to offer such a facility and invite you to view the two before making your decision as to which to reserve.

  • DESTINATION SUITES

    We are pleased to introduce the addition of our four themed Destination Pet Suites to Hickory Hill Kennel. Our aim is to provide a caring facility for your pet, giving them some of the true comforts of home, allowing you the peace of mind required for a truly great weekend or vacation.

    The Pet Suites are purpose-built units installed in our residence behind the current kennel buildings. The suites provide a quieter experience for your pet while your away. Each Pet Suite has radiant floor heating, air conditioning, and a 42-inch flat screen television. Pets will enjoy 3 short property walks per day, the last of which is in the evening before bedtime.

    Destination Suite Rates

    Dog Size 1st Pet 2nd Pet 3rd Pet
    Large Breed (>85 lbs) $60.00 $48.00 $36.00
    Medium Breed $55.00 $44.00 $33.00
    Small Breed (<25 lbs) $50.00 $40.00 $30.00
     

    *Please note

    Should you select the Destination Suites, we do require your pet to be well-behaved. If your dog is known to be a barker or does not adjust well to your absence, perhaps it is best for you to reserve the Westminster or Standard Kennel as we must preserve the serenity of these units for all of our guests, and we reserve the right to move your pet during the stay should they become disruptive to the peaceful accommodations we are promising every guest. We will attempt to work with your pet to adjust the behavior and only do this if absolutely necessary. Thank you for your understanding.

  • WESTMINSTER SUITES

    This is a completely new facility in our main boarding kennel. We are offering state of the art boarding, with beautiful tempered glass units, each one with a doggie themed mural, on gorgeous ceramic tiled floors. Each unit has a doggie door to a huge individual outside run. These state of the art doggie doors automatically close behind your dog, thus allowing us to fully air condition the room, or in cold weather, fully heat the room, but your pet can still enjoy the freedom of going outside whenever they choose.

    We are very proud of the new area, and it gives you and your pet another option to choose from.

    Westminster Suite Rates

    Dog Size 1st Pet 2nd Pet 3rd Pet
    Large Breed (>85 lbs) $52.00 $41.60 $31.20
    Medium Breed $47.00 $37.60 $28.20
    Small Breed (<25 lbs) $42.00 $33.60 $25.20
     
  • STANDARD KENNELS

    "Our goal is to provide your canine friend the comfort of a warm, clean and enjoyable stay in our kennel facility."

    Each lodge has a large inside kennel and an individual outside run. Your pet has access to the outside run all day, until the early evening when they are locked in for the night. The kennel is fully heated during cold weather and kept comfortable and cool during the summer with the use of commercial fans.

    Standard Kennel Rates

    Dog Size 1st Pet 2nd Pet 3rd Pet
    Large Breed (>85 lbs) $43.00 $34.40 $25.80
    Medium Breed $39.00 $31.20 $23.40
    Small Breed (<25 lbs) $35.00 $28.00 $21.00
     
Cat Boarding
 

CAT BOARDING

"Our goal is to provide your feline friend the comfort of a warm, clean and enjoyable stay in our kennel facility."

The cat facility has been designed to allow the energetic cats access to a play area. The individual cat lodgings are located overlooking our kitchen area where they are in the company of our caring staff all day.

Cat Condo Rates

Cat 1st Pet 2nd Pet 3rd Pet
  $30.00 $24.00 $18.00
 

Vaccination requirements

For your pet's health and safety, we require proof of up-to-date vaccinations.  Please bring copies of your pet's vaccination records on your pet's day of arrival, or for your added convenience, have your veterinarian fax them to us at 413-863-5063 or email them to us at thehickoryhillkennel@gmail.com ahead of time. Thank you for helping us keep our facility safe for all of our quests.

**We reserve the right to refuse a confirmed reservation upon arrival if your pet's shot records are not up to date as requested.

DOGS
  • Rabies
  • DHLPP
  • Bordatella
CATS
  • Rabies
  • FVRCP
  • FeLV

**We reserve the right to refuse a confirmed reservation upon arrival if your pet's shot records are not up to date as requested.

 
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Grooming at Hickory Hill

Hickory Hill Kennel is now home to the Carrot Tail Grooming Salon. We offer full grooms, bath & blow-outs, bath and neatens, nail trims, and an array of add-ons such as deshed treatments, deskunk treatments, facials, pawdicures, hair dye and more!

Carrot Tail Grooming Salon is dedicated to giving your pet a relaxing and enjoyable grooming experience. Pampering pets is what we love to do, from carefully chosen and gentle products to one-on-one attention for each grooming session in a comfortable and calm grooming environment. We can tailor your pet's groom to whatever your needs may be, from breed specific styles or low-maintenance trims, to touch ups and puppy introductions to grooming.

If your Pet is being groomed during a kennel/boarding stay, please schedule it with Noreen through the HHK reservation page or at the time of drop-off. For all others not boarding with us, grooms are by appointment only Mon/Tues/Thurs/Fri and select Saturdays. Call or text 413-824-1226 to connect with Shauna for groom estimates and scheduling.

We do require that all vaccinations are up to date – Rabies, Bordetella, DHLPP – before your grooming appointment. Thank you in advance for keeping our facility safe for all of our clients.

 
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Boarding Rates

  • Destination Suites
    Dog Size 1st Pet 2nd Pet 3rd Pet
    Large Breed (>85 lbs) $60.00 $48.00 $36.00
    Medium Breed $55.00 $44.00 $33.00
    Small Breed (<25 lbs) $50.00 $40.00 $30.00
  • Westminster Suites
    Dog Size 1st Pet 2nd Pet 3rd Pet
    Large Breed (>85 lbs) $52.00 $41.60 $31.20
    Medium Breed $47.00 $37.60 $28.20
    Small Breed (<25 lbs) $42.00 $33.60 $25.20
  • Standard Kennels
    Dog Size 1st Pet 2nd Pet 3rd Pet
    Large Breed (>85 lbs) $43.00 $34.40 $25.80
    Medium Breed $39.00 $31.20 $23.40
    Small Breed (<25 lbs) $35.00 $28.00 $21.00
  • Cat Condos
    Cat 1st Pet 2nd Pet 3rd Pet
      $30.00 $24.00 $18.00

Holidays

While we remain open for boarding on Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day, and New Years Day, there are no arrivals or departures on these days.

Please note that your boarding rates are double for July 4, Thanksgiving, and Christmas Day.

Christmas Eve hours will always be 8am-10:30am only – No afternoon drop-offs or pick-ups.

Kennel closings

Please note that we will be closed:
October 21–25, 2024 and January 4–19, 2025.


Frequently Asked Questions

Diets

Dogs are fed a quality grain free dry diet. Meals are served up to three times daily. If you prefer your dog not to have a change of diet, then please bring your dog's own food. Please also bring any treats your dog normally enjoys.

Medications

Medications are administered up to three times a day at a charge of $2.00 per occasion for dogs, and $1.00 per occasion for cats.

Grooming

Full trims, bath & nails - prices are available on request. Hickory Hill Kennel has been grooming pets and show dogs alike for 22 years. A groom includes a bath, dry, trim, nail clip and ear cleaning.  Learn more

Bedding

Please bring a washable dog bed or blanket. The pets staying at our kennel enjoy the familiarity and smell of their bed from home. This has a calming influence.
 

Vaccination records

Please provide proof of up to date shot records. We reserve the right to refuse a confirmed reservation upon arrival if your pet's shot records are not up to date as requested.
Click here for detail of the vaccinations required to board at our kennel facility.

Discounts

A 20% discount is deducted from the second dog's accommodation rate when two dogs are sharing one kennel.
A 40% discount is deducted from the third dog's accommodation rate when three dogs are sharing one kennel.

Cancellation of boarding reservation

A $25 reservation fee is requested upon boarding reservation. This reservation fee is credited towards your upcoming reservation, however, should you need to cancel, this fee is non-refundable.
If we are fully booked and cannot accommodate your reservation, your deposit will be fully refunded.

Cancellation of grooming appointment

Should you need to cancel your grooming reservation, please call 413-824-1226.

 
If you don't see the answers you're looking for, reach out to us at:
thehickoryhillkennel@gmail.com
413-863-9753

WALKS & PLAYTIME
One-on-one quality time with a staff member

Your pet could enjoy a lovely walk through the pastoral backroads of rural Gill.

The longer walks are weather permitting, and do require a dog that is leash trained. They can be provided daily, every other day, or once during an extended stay. We can design an activity schedule that suits both your pet and your budget. To sign your pet up for activities please indicate on the online reservation form.

The 1 mile walk

At a charge of $20.00 we leave the kennel and explore Center Road in either direction at the pace your dog chooses and will last roughly 20-25 minutes covering at least a mile. This new service is being offered primarily for smaller or older dogs that the 2 mile walk may provide too much of a challenge yet still gets them out on a quality walk through the very scenic and quiet roads of Gill surrounded by woods on all sides. There is a 50% surcharge for "walk alone" requests.

The 2 mile walk

We have mapped out a 2 mile walk along the country lanes of Gill. At a charge of $25.00, the 2 mile leashed walk takes guest dogs out of the kennel, left onto Center Road, right at the fork onto Lyons Hill Road, over Main Road Gill, around by Zak Farm, behind the Gill Tavern, and home around the back of the Town Hall along Center Road. This walk takes approx 40 minutes depending on sniffing time and the guest in hand. There is a 50% surcharge for "walk alone" requests.
PDF map of 2 mile walk.

One-on-one quality time with a staff member

For dogs

At a charge of $10.00 per dog, your dog can have the fun of a play off the lead in our exercise yard for 15 minutes playing fetch with a ball or to go for a 15 minute leashed walk around the perimeter of our property.

For cats

At a charge of $7.00 per cat, your cat can enjoy the freedom to do what cats do for about 15 minutes, explore the cat room, play with a staff member, chase a toy mouse or other toys or climbing the cat tree.

NEED A RIDE?
We offer chaffeur service.

Pick up and drop off

We are proud to offer our furry friends a fun and convenient way to get chauffeur driven to Hickory Hill. Your pet can ride in style in our dog van with our Pick Up and Delivery service. We offer flexible hours to take away the stress when you are trying to escape on vacation, or to a business meeting. You can sign up for a pick up, a drop off or both. Reserve your ride when booking your stay, or call 413-863-9753 to schedule.
 

Hickory Hill Pet Care Center
20 Hickory Hill Rd
Gill, MA  01354

thehickoryhillkennel@gmail.com
Phone: 413-863-9753
Fax: 413-863-5063

We will always return calls for messages left on the answering machine asap and respond immediately to emails we receive through thehickoryhillkennel@gmail.com

Hours of operation

Monday & Tuesday 8:00am – 12:00 noon & 3:00 – 5:30pm
Wednesday 8:00am – 12:00 noon
closed in the afternoon
Thursday & Friday 8:00am – 12noon & 3:00 – 5:30pm
Saturday 8:00am – 12:00 noon
closed in the afternoon
Sunday 3:00 – 5:00pm
closed in the morning

Sunday is a full day charge, however, picking up Monday morning before noon is no extra charge.

Out-of-hours appointments may be made with prior arrangement for a fee of $25.

Please note that checkout time is 12 noon Monday through Saturday to avoid an additional day charge.

 

Holidays

While we remain open for boarding on Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day, and New Years Day, there are no arrivals or departures on these days.

Christmas Eve hours are 8am-10:30am only  –  No afternoon drop-offs or pick-ups.

Please note that your boarding rates are double for July 4, Thanksgiving, and Christmas Day.

Kennel closings

Please note that we will be closed:

  • October 21–25, 2024
  • January 4–19, 2025